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Shipping & returns

SHIPPING

Learning Tree is pleased to ship across Canada and into the United States. In-stock orders are shipped from our retail location next business day via Canada Post. Customers will be notified if there are products in their order that are not in stock.

Shipping charges are calculated per province/territory. If you are shipping to a remote/rural location, additional charges may apply.

RETURNS

Within 30 days from original date of purchase, unused items in their original packaging may be returned for credit or exchange, less shipping fees. The customer is responsible for shipping costs back to the retail store location. All books are final sale. Contact Customer Service for a return authorization.

CLASSES & PD Day CAMPS

Payment for classes and camps is non-refundable at anytime. Thirty (30) days prior to the commencement of the session, there are no transfers or class credits issued. Class credits will not be issued due to illness or student scheduling conflicts. A $25 administration fee will be applied for any transfer or credit request following the date of registration.

SUMMER CAMPS

Payment for summer camps is non-refundable at anytime. Sixty (60) days prior to the commencement of the camp, there are no transfers or class credits issued. Transfers are dependent on availability in other camps at the time of transfer.

Camp credits will not be issued due to illness or student scheduling conflicts. A $25 administration fee will be applied for any transfer or credit request following the date of registration.

BIRTHDAY PARTIES

Birthday parties are non-refundable; however, credits may be issued if the booking is cancelled at least 14 days prior to the event. Birthday credits must be used within two (2) months of the original booking date.

Product, birthday, class, and camp credits are not interchangeable.